Question 1

Do you provide trial lessons?

Accepted Answer

We provide a trial lesson. If you choose not to continue with us after, the lesson will be free. If you choose to continue after, the lesson will be charged $25

Question 2

What if the tutor is not suitable?

Accepted Answer

In the case where the selected tutor is not suitable, Avenue Education will be happy to arrange an immediate change of tutor for you at no additional cost. However, these cases are rare as Avenue Education only arranges top-quality tutors to ensure that our clients are satisfied. Lessons conducted with the previous tutor will still need to be paid for.

Question 3

What is the process for requesting a tutor?

Accepted Answer

Contact us with the subject and level you need help with, We will provide a free quote of recommended tutors within 24 hours, Select your preferred tutor and start your learning journey with us.

Question 4

How is payment handled?

Accepted Answer

Upfront payment of 4 lessons.

Question 5

Do I need to prepare any tuition material or will the tutor prepare it?

Accepted Answer

Usually during the first lesson, our tutors will assess the students academically. From there, they will give suggestions to what kind of materials you will need to purchase. If you already have tuition materials (assessment books, worksheets etc), please show it to the tutor during the first lesson. Avenue Education strongly encourages our clients and tutors to communicate this clearly to tutors beforehand to prevent misunderstandings.

Question 6

Where are the lessons conducted?

Accepted Answer

Lessons can be conducted at the tutees house, online or in public.

Question 7

How do you select your tutors?

Accepted Answer

We carefully screen tutors based on their: Academic background, teaching experience, subject expertise and Communication skills. Our goal is to ensure that students are matched with capable and reliable tutors who can support their academic progress.

Frequently asked questions